Terms and Conditions - Product Hub

Binding Legal Agreement

These Terms and Conditions establish the legal framework governing your relationship with Product Hub. This document complements our Terms of Service and outlines specific legal obligations, user responsibilities, warranties, and liability limitations.

By accessing our website, requesting information about our services, or entering into consulting agreements with Product Hub, you acknowledge that you have carefully reviewed these Terms and Conditions and agree to be legally bound by all provisions herein.

If you are accessing or using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms and Conditions. Organizations will be held responsible for any violations by their authorized representatives.

User Conduct and Legal Obligations

Users of Product Hub's website and services must adhere to the following conduct requirements and legal standards:

1. Compliance with Laws and Regulations

You agree to comply with all applicable local, national, and international laws and regulations in your use of our website and services. This includes but is not limited to:

Data protection and privacy laws, including GDPR and Japan's APPI
Intellectual property laws and copyright protections
Export control regulations and trade compliance requirements
Anti-bribery and anti-corruption legislation
Professional standards applicable to your industry

2. Prohibited Activities and Behaviors

The following activities are strictly prohibited when using Product Hub's services:

Engaging in fraudulent activities, misrepresentation, or deceptive practices
Harassment, intimidation, or abusive behavior toward Product Hub staff or other users
Violating intellectual property rights of Product Hub or third parties
Distributing malware, spam, or unsolicited commercial communications
Attempting to circumvent security measures or access restrictions
Using our services to support illegal activities or harm others

3. Content Guidelines and Restrictions

When submitting content through our website or services, you must ensure:

Content is accurate, truthful, and not misleading
You have the necessary rights and permissions to share the content
Content does not infringe on intellectual property rights of others
Content is appropriate for professional business communications
Content does not contain confidential information of third parties without authorization

4. Age Restrictions and Requirements

Our services are intended for business professionals and organizations. You must be at least 18 years of age to use our website, submit inquiries, or engage our consulting services. By using our services, you confirm that you meet this age requirement.

User Responsibilities and Obligations

As a user of Product Hub's services, you accept the following responsibilities:

Information Accuracy

You must provide accurate and complete information when communicating with us or using our services. Misrepresentation may result in service termination.

Indemnification

You agree to indemnify and hold Product Hub harmless from claims arising from your violation of these Terms and Conditions or misuse of our services.

Data Protection

When sharing data with us, you must comply with applicable data protection laws and obtain necessary consents from data subjects.

Third-Party Interactions

You are responsible for your interactions with third parties encountered through our services and for evaluating their suitability for your needs.

Disclaimers and Warranties

Understanding our warranties and disclaimers helps set appropriate expectations for our services:

Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Product Hub disclaims all warranties, whether express or implied, including but not limited to:

Implied warranties of merchantability and fitness for a particular purpose
Warranties regarding accuracy, reliability, or completeness of website content
Warranties that services will be uninterrupted, secure, or error-free
Warranties regarding outcomes or results from using our consulting services

No Guaranteed Results

While we strive to deliver high-quality product management consulting services, we cannot guarantee specific outcomes or results. Business success depends on numerous factors beyond our control, including:

Market conditions and competitive dynamics
Client organization's execution capabilities and resources
External economic, technological, and regulatory factors
Timing and implementation decisions made by client teams

Our recommendations are based on professional analysis and best practices, but outcomes vary based on specific circumstances and execution.

Third-Party Content and Services

Our website may contain links to third-party websites or references to third-party products and services. We do not endorse, warrant, or assume responsibility for any third-party content, services, or products. Your interactions with third parties are solely between you and those parties.

Limitation of Liability

To the maximum extent permitted by applicable law, Product Hub's liability is limited as follows:

General Liability Cap

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you to Product Hub for services during the twelve months preceding the claim, or ¥500,000, whichever is less.

Exclusion of Consequential Damages

Product Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, even if advised of the possibility of such damages.

Business Decisions

We are not liable for business decisions made by clients based on our recommendations, market analysis, or strategic guidance. Clients retain full responsibility for evaluating and implementing advice within their organizational context.

Force Majeure

We are not liable for failures or delays in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, labor disputes, network failures, or other force majeure events.

Important Notice: Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for consequential damages. In such jurisdictions, the limitations above may not apply to you, and our liability shall be limited to the fullest extent permitted by applicable law.

Indemnification Provisions

You agree to indemnify, defend, and hold harmless Product Hub, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from:

Your violation of these Terms and Conditions or any applicable laws
Your misuse of our website or services
Your infringement of any intellectual property or other rights of third parties
Any content or information you submit through our services
Your business decisions or actions taken based on our recommendations

This indemnification obligation survives termination of your use of our services.

Dispute Resolution and Governing Law

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any legal disputes arising from these Terms and Conditions or our services shall be subject to the exclusive jurisdiction of the Tokyo District Court in Japan.

Dispute Resolution Procedures

In the event of any dispute, claim, or controversy arising from these Terms and Conditions or our services, we encourage the following resolution approach:

Direct Communication: The parties shall first attempt to resolve disputes through direct, good-faith negotiations between authorized representatives.
Mediation: If direct negotiations do not resolve the dispute within 30 days, parties may agree to non-binding mediation by a mutually acceptable mediator in Tokyo.
Litigation: If mediation is unsuccessful or declined by either party, disputes shall be resolved through litigation in the Tokyo District Court as specified above.

Class Action Waiver

You agree that any proceedings to resolve disputes will be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in class actions against Product Hub.

Severability and Interpretation

Severability Clause

If any provision of these Terms and Conditions is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable while preserving its intent. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Terms of Service, constitute the entire agreement between you and Product Hub regarding use of our website. For consulting services, these terms are supplemented by individual service agreements.

No Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Product Hub.

Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. Product Hub may assign these terms in connection with a merger, acquisition, or sale of assets upon notice to you.

Modifications to Terms and Conditions

Product Hub reserves the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through:

Updating the "Last Updated" date at the top of this document
Posting prominent notices on our website
Sending email notifications to registered users
Providing reasonable notice period before changes take effect

Continued use of our services after modifications take effect constitutes acceptance of the revised Terms and Conditions. If you object to changes, your sole remedy is to discontinue using our services.

Contact Information for Legal Matters

For questions about these Terms and Conditions, legal inquiries, or to report violations, please contact us:

Product Hub - Legal Department

2-chōme-12 Azabujūban, Minato City, Tokyo 106-0045, Japan

Phone: +81 570-010-363

Email: info@fynorbay.com

For urgent legal matters, please mark your communication as "Urgent - Legal" to ensure prompt attention.